Frequently Asked Questions

Yes, all of our barrel heads have been used in the aging process of Kentucky bourbon.

Wood is known to expand and contract over time. What sets Promowood apart from the competition is we take extra preventive measures to minimize the amount of cracking that occurs. All of our heads are kiln dried to lower the moisture content down to furniture standards. This highly reduces the amount of movement that will occur. While expansion and contraction is inventible, kiln drying our heads will greatly minimize the amount of cracks that show over time.

Our barrel heads include built-in hangers on the back. Simply apply a screw to the wall. If you are hanging on drywall we suggest making sure you apply the screw in a wall stud since these weigh about 12 pounds. If you look at the back you will see a hole with a long slot at the top and bottom. You only need the slot at the top. Insert the nail or screw head into the hole and slide the barrel head across until it hangs level. 

No, the hoop head is a barrel head replica made from printed plywood and a steel ring. 

Unfortunately, we are not able to apply steel hoops to our barrel heads.  

No, due to licensing restrictions we can only print brands that we have licensing rights to. We are always trying to expand the brands that we offer so check back often.

There is a three day processing time on each order although if we are able to ship your order sooner we will. All orders are shipped via ups ground which can vary based on location (Typically 1-5 days). Customers who add their email at checkout or checkout using their account will receive an email containing the ups tracking number at the time of shipment

In the event you are not satisfied with our products you can notify us within 14 days of receiving the product and return them for a full refund. Please read our return policy under the support tab for more info.  

If you receive product from us that is damaged please keep the product and packaging. Email pictures of the product, packaging, and shipping label to [email protected] and we will send out a replacement ASAP.

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