We offer a 14 day return policy. If you are not satisfied with our products for any reason please notify us within 14 days of receiving your order at [email protected] Returned items will need to be in their original condition with the original packaging. Refunds are made for product value only, excluding shipping. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund.
All items being returned should be sent to:
Promotional Wood Products
For UPS or FedEx: 10051 Bellwood Rd. Bardstown, KY 40004
For USPS Postal Service: PO Box 26 Boston, KY 40107
Please note, if you have received a damaged product we will gladly send a replacement at no extra cost. Please send pictures of the damaged product, packaging, and shipping label to [email protected]